How a penalty reaches enforcement without the keeper knowing
Councils and Transport for London issue penalty charge notices to the registered keeper of a vehicle, using the address held by the Driver and Vehicle Licensing Agency. If a keeper has moved and not updated their DVLA record, or if a vehicle has been sold but the transfer has not yet been processed, every notice goes to the wrong place. The keeper named on the warrant is legally responsible until the registration is corrected, not from the moment the car changed hands.
The sequence from PCN to bailiff has four stages. A PCN goes out, then a charge certificate adding 50% if there is no response, then an order for recovery registered at the Traffic Enforcement Centre in Northampton, and finally a warrant of control passed to an enforcement firm. At each stage the notice goes to the address the authority holds. If that address is wrong, every letter misses. The full sequence is set out on the parking fine bailiffs page.
The two situations and how they differ
Car sold before the penalty was issued
- The seller can show the DVLA transfer date, the V5C log book section sent to DVLA, and any sale agreement or receipt.
- If the transfer predates the contravention, the authority issued the PCN against the wrong keeper. That is a ground to challenge at the Traffic Enforcement Centre.
- A buyer who kept the car registered in the seller’s name is also a relevant fact: the new keeper’s DVLA registration date is evidence.
Car sold after the penalty was issued but before the warrant
- The seller was the registered keeper at the time of the contravention, so the PCN was correctly issued to them.
- The sale does not cancel the debt. The relevant question becomes whether the notices were received, not whether the car has changed hands.
- Proof of sale is still useful as background, but the formal challenge ground is non-receipt of the notice to owner, not the sale itself.
The out-of-time challenge: TE7 and TE9
Once a warrant has been issued, the normal 21-day window to challenge the order for recovery has passed. The law allows a late challenge where someone was contacted about a PCN they did not know about. The forms are TE7 (the out-of-time application) and TE9 (the witness statement). Both go to the Traffic Enforcement Centre together, by email or post. For some penalty types, including certain London moving traffic penalties and low emission zone penalties, the equivalent forms are PE2 and PE3.
GOV.UK states that bailiffs will be told to stop any action while an out-of-time challenge is considered. If the challenge is accepted, bailiffs must return any property they have seized. A detailed walkthrough of the forms is on the TE7 and TE9 forms explained page.
A closed door does not stop the costs
Filing a challenge is the step that pauses enforcement. Until the forms are filed and confirmed, the warrant remains live. A closed door does not stop the costs. For most debts the £247 enforcement stage fee is added from the first visit whether or not anyone answers, and a vehicle outside can still be clamped.
Rather talk it through with someone? Request a call
What evidence supports a challenge
The TE9 is a witness statement: a signed account of why the notices were not received. The Traffic Enforcement Centre looks at whether the explanation is credible. Evidence that is directly relevant includes:
- Proof of a house move: a tenancy agreement, completion statement, council tax bill or utility bill in the new address and dated before the contravention or shortly after it.
- Proof of a DVLA address update: a confirmation letter from DVLA, or a V5C showing the current address and when it was issued.
- Proof of a vehicle sale: the V5C section 6 or section 8 tear-off sent to DVLA, a sale receipt, dealer invoice or transfer certificate showing the date the car left the keeper’s hands.
- Proof that a formal challenge was sent in time but no rejection was received: a copy of the correspondence and any proof of postage.
- Proof that the penalty was already paid, with payment reference.
Where a person has moved and not updated their DVLA record, the authority is less likely to withdraw the penalty on that ground alone, because the keeper has a legal duty to keep the register current. The witness statement should explain the full circumstances honestly.
What happens if the challenge fails
If the authority refuses the late challenge, the Traffic Enforcement Centre reviews it. If that also fails, a judge can be asked to look at the decision within 14 days of the Traffic Enforcement Centre’s refusal, using form N244. From 13 July 2026 the court fee is £321 with a hearing or £126 without one, with help available for people on a low income.
If the challenge route is exhausted and the penalty stands, the enforcement firm continues to act. The debt itself is not cancelled. It goes back to the creditor, who has other ways to collect it. On the standard fee scale the fixed fees are £79 at the notice, £326 once an agent has visited and £442 if goods are removed for sale, before any percentage fee on a larger debt.
What enforcement agents can and cannot do for a parking penalty
A traffic penalty warrant does not give power to force entry to a home. The risk for a parking penalty is to vehicles kept outside. Goods are taken away in a small share of cases: 2,624 of almost 3.7 million in January to June 2025, most often a clamped vehicle. What happens far more often, with a car or without one, is cost. Of the cases that ended in payment in that period, 64% were paid at the enforcement stage or later, after an agent’s first visit had added the larger fee. The average fee collected on a case paid in full was £201, on the lower fees then in force.
An agent cannot take a vehicle that belongs to someone other than the person named on the warrant, or one still owned by a finance company. If a vehicle was sold and the new keeper is now the registered owner at DVLA, that is evidence the vehicle does not belong to the debtor. The bailiffs chasing the wrong person or the wrong address page explains how to show that goods do not belong to the debtor.
I never got the penalty charge notice because I had moved. Can I still challenge it?
Yes. Non-receipt of the notice to owner is a recognised ground for an out-of-time challenge at the Traffic Enforcement Centre. Forms TE7 and TE9 are filed together and, once filed, GOV.UK says bailiffs will be told to stop any action while the challenge is considered. Evidence of the move — a tenancy agreement, completion statement or utility bill — supports the witness statement.
I sold the car before the parking fine was issued. Am I still liable?
If the sale and the DVLA transfer both predate the contravention, the PCN was issued against the wrong keeper and there is a ground to challenge at the Traffic Enforcement Centre. The V5C section sent to DVLA and a dated sale receipt are the key documents. If the contravention happened before the sale, the registered keeper at that date is liable regardless of the later transfer.
Can bailiffs force their way in for a parking fine?
No. A traffic penalty warrant gives no power to force entry to a home. A closed door does not stop the costs. For most debts the £247 enforcement stage fee is added from the first visit whether or not anyone answers, and a vehicle outside can still be clamped.
What fees will have been added by the time a bailiff makes contact?
With a car or without one, for most debts £79 is added when the notice is sent and £247 on the first visit. A penalty that started at £60 can stand at £427 after a single visit before the original debt is counted.
What if the authority rejects my late challenge?
The Traffic Enforcement Centre reviews the refusal. If that also fails, form N244 can be sent to ask a judge to look at the decision within 14 days of the refusal. From 13 July 2026 the court fee is £321 with a hearing or £126 without one, with help available for people on a low income.
Want to talk it through with someone?
Tell us where things are up to and one of our team will call to talk it through. A debt adviser then explains the options. There is no obligation to go any further.
Speak to someone now on 0161 660 0876
We do not charge for speaking to you. If you choose a debt solution, you are referred to one of our trusted debt solution providers, and we receive a fee if you enter into an agreement with one of them. A debt solution may have fees, which are explained before anything is agreed.
Free debt advice is available
These organisations give free, impartial debt advice and are independent of Bailiff Support Team. Nobody has to use a paid or commercial service to get help with their debts, and using one of the free services does not reduce the options available. Their advisers can also ask an enforcement firm to extend a notice period or apply for Breathing Space where it fits.
- MoneyHelperGovernment-backed. Finds a free debt adviser nearby or online.
- StepChange Debt CharityFree debt advice online and by phone.
- Citizens AdviceDetailed help with bailiffs, online and in person.
- National DebtlineFree advice and sample letters, run by the Money Advice Trust.
